A fireplace should be a source of warmth and comfort—not uncertainty. At New London Chimney Pros, our inspections follow NFPA 211 practices to evaluate system condition, venting performance, and potential hazards. We pair trained eyes with modern tools (including interior imaging when needed) to detect early warning signs: cracked tiles, failed mortar, flue blockages, smoke chamber defects, and water intrusion.

Which Level of Inspection Do You Need?

NFPA 211 defines three levels of chimney inspection, each tailored to your situation. We’ll help you choose the right one:

Level 1 – Annual Service Check

Recommended when there are no system changes and no known problems. We examine the readily accessible portions of the chimney, fireplace, and flue for basic integrity and clearance to combustibles. We look for obvious cracks, obstructions, excessive creosote, and signs of moisture. Many New London homeowners pair Level 1 with annual sweeping for maintenance and peace of mind.

Level 2 – Real Estate, Fuel Change, or After an Event

Level 2 is required when you buy or sell a home, change fuel or appliance, reline the flue, or after an event such as a chimney fire, seismic activity, or severe weather. We inspect accessible areas in attics, basements, and crawl spaces, and we perform internal video scanning of the flue to document defects that could affect safety and performance. In coastal Connecticut, freeze–thaw and wind-driven rain can accelerate damage; Level 2 finds issues before they become costly repairs.

Level 3 – Investigative & Invasive

When Levels 1–2 indicate a hidden hazard, Level 3 allows us to remove components (like a section of crown, interior wall panels, or chimney cap) to access concealed areas. We recommend Level 3 only when necessary to verify conditions that impact safety. If this level is indicated, we explain the scope, obtain authorization, and limit disturbance to the minimum required.

What We Look For

• Creosote accumulation, soot patterns, and obstructions that restrict draft
• Cracked, missing, or offset flue tiles; liner corrosion in metal systems
• Smoke chamber gaps, jagged transitions, and need for parging
• Damper alignment, operation, and air sealing
• Crown damage, failed mortar joints, spalling brick, and efflorescence
• Flashing defects and water entry paths around the chimney
• Clearances to combustibles and signs of past overheating or chimney fire
• Cap condition, animal guards, and screen performance

Photo-Documented Reporting

After the inspection, we walk you through photos and a clear summary. If we find a problem, you’ll understand exactly where it is, why it matters, and your options to address it. Estimates are written and straightforward—no pressure tactics, ever.

New London, CT: Coastal Considerations

Salt-air moisture, storm exposure, and seasonal swings can accelerate masonry deterioration. Water is the #1 enemy of chimney systems, which is why we pay special attention to crowns, caps, and flashing. If we spot early signs of intrusion, we’ll suggest preventive steps: crown repair, repointing, cap upgrades, and breathable waterproofing.

When to Schedule a Chimney Inspection

• You’re buying or selling a home in New London, CT (Level 2 recommended)
• You changed fuel types or installed a new insert or stove
• You’ve noticed odors, smoke spillage, or draft problems
• You suspect a chimney fire occurred—or alarms have triggered unexpectedly
• It’s been a year since your last check (Level 1 + sweep)

Common Findings & Fixes

Our reports often reveal early-stage issues that are simple to correct now—and expensive to ignore later. Here are frequent examples:

• Cracked crown: Seasonal movement opens hairline cracks. We recommend crown repair or rebuild to stop leaks.
• Missing/undersized cap: Rain entry and animal nesting. We fit a stainless or copper cap appropriate to your flue(s).
• Smoke chamber gaps: Rough surfaces cause turbulence and creosote. Parging smooths and improves draft.
• Tile voids or liner corrosion: Depending on severity, we discuss relining options and usage limits until repaired.
• Failed mortar joints: Repointing and waterproofing prevent further moisture damage.

Gas Fireplaces & Venting

Gas systems burn cleaner, but they’re not maintenance-free. We check for proper vent sizing, corrosion, condensation patterns, and blockages. We also verify that appliance manuals and clearances are respected—critical for safe, efficient operation.

Straightforward Pricing & Scheduling

You’ll receive clear pricing before we begin. If a higher inspection level is indicated, we explain why and seek approval. Most Level 1 inspections can be completed alongside a sweep; Level 2 timing depends on access and the length of the flue scan.

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Frequently Asked Questions

Do I need an inspection if I rarely use my fireplace?

Yes—animals, debris, and moisture can create hazards even in seldom-used systems. An annual Level 1 assessment verifies that your flue is open and safe.

What’s included in a Level 2 scan?

We access attics/basements where feasible, review clearances, and use specialized cameras to examine interior flue surfaces. You receive photo documentation and recommendations.

How should I prepare for my appointment?

Avoid fires for 24 hours prior, clear the hearth area, and secure pets. If parking or roof access is unique, let us know when scheduling.

Can you inspect pellet and wood stoves?

We inspect freestanding stoves and inserts, including liner connections and clearances, and we document findings with photos.